How to Order
1. Purchasing Products
- Once you have finished selecting the products you wish to purchase, proceed to checkout.
- Select your payment method and delivery method, then complete the checkout process.
- Products can be purchased even if you are not a member.
- After placing your order, an automatic confirmation email will be sent. *Please note that your order is not yet finalized at this point.
- Once your order is confirmed, we will send you a separate order confirmation email. *Please be aware that our company is closed on weekends and national holidays, so order confirmation emails for orders placed during these days will be sent on the next business day. If you do not receive an order confirmation email, please contact us.
2. Payment
- For customers who select bank transfer, we will inform you of the bank account details in the order confirmation email. *Please be sure to make your payment only after receiving our order confirmation email.
- Payment verification is usually performed on the next business day after the payment. *Please note that if there are many bank transfers, payment verification may be delayed. *Please be aware that payment verification is not performed on weekends or national holidays.
- Payment confirmation emails will be automatically sent in bulk after 3 PM on the day of payment verification.
- If payment is not confirmed within 5 days of your order, the order will be canceled.
3. Product Shipping
- As a general rule, shipping is performed within 7 business days after payment confirmation.
*Please understand that during periods of increased shipping volume due to concentrated orders, shipping may not be possible within 7 business days.
*Please be aware that shipping operations are not performed on weekends or national holidays. - Shipping completion emails will be automatically sent in bulk after 5 PM on the shipping date.
- The shipping email will contain the tracking number, so please keep it.